Privacy Policy

1. Information We May Collect

We may collect the following information:

Information you provide directly

• Your name
• Email address
• Phone number
• Enquiry details or messages submitted through our forms
• Information shared during coaching or consultations (e.g., goals, lifestyle information)

Automatically collected information

When you visit our website, standard data may be collected automatically, such as:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the site
• Cookies and tracking technologies (see Section 6)

We do not collect sensitive medical data unless you willingly provide it as part of a coaching or consultation process.

2. How We Use Your Information

We may use your personal information to:

• Respond to your enquiries
• Provide coaching, nutrition, and training services
• Process bookings
• Send important service or administrative messages
• Improve website performance and user experience
• Maintain internal records
• Send marketing emails only if you have opted in

We will never sell your information or pass it to third parties for marketing.

3. Lawful Basis for Processing

Under GDPR, we process your information based on:

• Consent (when you submit forms or opt into email communication)
• Performance of a contract (providing coaching or nutrition services)
• Legitimate interest (website analytics, security, business administration)

4. How We Store and Protect Your Information

We take reasonable technical and organisational measures to protect your personal data.

Your information may be stored in secure systems such as:

• Email platforms
• Coaching platforms or CRM systems
• Encrypted cloud storage

We only keep your data for as long as necessary to fulfil the purposes stated above or to meet legal obligations.

5. Sharing Your Information

We will not share your personal data with third parties unless:

• You give explicit consent
• It is necessary to deliver a service (e.g., booking software)
• We are legally required to do so

Third-party providers used by us comply with GDPR requirements.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve functionality
• Analyse site traffic
• Enhance your user experience

You can choose to allow or disable cookies via your browser settings.

If a cookie banner is used, you will be able to consent or refuse non-essential cookies.

7. Your Rights Under GDPR

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• Request data portability
• Object to certain types of processing
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise these rights, contact us at: mrsdom.smith@gmail.com

8. Links to External Websites

Our website may contain links to external sites. We are not responsible for their privacy practices or content.

9. Changes to This Privacy Policy

We may update this policy occasionally. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact: